Shipping policy

At Venicelegacy, we are committed to providing our customers with a clear, reliable, and stress-free shipping experience. Please review the details below to understand our shipping process, costs, and timelines.

Shipping Coverage

We currently ship to addresses within the United States and Canada.

Shipping Costs

Canada Standard Shipping Costs

Orders $0.00 CAD – $259.99 CAD → $11.99 CAD
Orders $260.00 CAD and above → Free Shipping

United States Standard Shipping

Orders $0.00 – $199.99 USD → $8.99 USD
Orders $200.00 USD and above → Free Shipping

Order Processing

Orders are typically processed within 1–3 business days (Monday–Friday).
Processing times may be longer during holidays or promotional events.
If any issues arise with your order (e.g., payment failure or incorrect address), we will notify you before shipment.

Shipping & Delivery Estimates

Transit Time: 7–12 business days (Monday–Saturday)
Total Delivery Time: 8–15 business days (Monday–Saturday)
Delivery times may vary depending on your location and local carrier conditions.
Order Cut-Off: Orders placed before 5:00 PM EST (GMT-05:00) will be prioritized for same-day processing.

Shipping Carriers

Orders may be shipped via USPS, DHL, FedEx, UPS, or eCommerce partners, depending on your location and the fastest available option.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number and link to monitor your delivery status.

If you do not receive a tracking number within 3 business days of placing your order, please contact us.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. Orders returned due to incorrect addresses will require reshipping at the customer’s expense. Venicelegacy is not responsible for delays or lost packages caused by inaccurate shipping details.

Order Changes & Cancellations

If you wish to cancel or modify your order, please contact us immediately after placing it. While we do our best to accommodate changes, once your order has entered the fulfillment process, modifications may no longer be possible.